Insurance Repair Expert
The insurance repair expert for RVs, vans, and trailers
A damaged RV, van, or trailer is not a normal auto claim. The parts are specialized, the labor is specialized, and a low estimate can leave hidden structural or water damage unrepaired. As the insurance repair expert for recreational and commercial vehicles in Southern California, we make sure your claim reflects the real repair.
Read the Top 25 insurance pitfalls (with solutions)
Common insurance pitfalls we help you avoid
- Accepting the first estimate before hidden damage behind panels and in the subfloor is documented
- Letting a general auto body shop attempt RV-specific structural, fiberglass, or slide work
- Missing post-collision ADAS recalibration that modern vans and chassis require
- Overlooking water intrusion that follows a collision and shows up months later
- Not knowing you have the right to choose your own repair shop
How our insurance process works
File the claim and choose OCRV
You have the right to choose your repair shop. Tell your adjuster you are using OCRV Center and bring the vehicle in for a written estimate.
Documented inspection
We inspect for visible and hidden damage and photograph everything, so the estimate sent to your carrier is complete and accurate.
We negotiate the repair
We work direct with your carrier, submit supplements when hidden damage is found, and get the correct repair approved.
Specialist repair and delivery
Structural, body, paint, and systems work is done in-house, quality checked, and returned to you backed by our warranty.
Insurance guides
How Insurance Claims Work at OCRV Center →
Our Insurance Concierge Service →
Collision vs Comprehensive Coverage Explained →
What Insurance Usually Covers on RVs and Commercial Vehicles →
What Insurance Usually Does Not Cover →
Typical Insurance Claim Timeline →
Working Directly With Major Insurance Companies →
How We Help Lower Your Out-of-Pocket Costs →
Common Insurance Denials and How We Help Win Appeals →
Understanding Your Deductible and How It Affects Your Repair →
Specialized claims
Hail Damage Claims for RV Roofs, Fifth Wheels, and Campers →
Water Damage and Storm Claims →
Collision Claims Involving Multiple Vehicles →
Total Loss vs Repairable Claims →
Aftermarket and Custom Build Coverage →
Insurance for Commercial and Municipal Fleet Vehicles →
Vintage and Classic RV Insurance Claims →
We bill these carriers direct
Direct repair relationships are available on select carriers. Insurance-billed jobs may be billed at carrier-negotiated labor rates that differ from our posted retail rates.
Bring it in for a thorough collision estimate
Insurance walk-ins welcome. We work direct with every major carrier and back our collision work with a written workmanship guarantee.